Flood Restoration: Delivering Rapid, Professional Recovery When It Matters Most.

Across the UK, the frequency and severity of flooding has increased in recent years, turning what was once considered a once-in-a-decade event into an annual challenge. Flooding brings not only significant disruption and stress for residents but also extensive property damage and costly repairs. Following the severe flash flooding in London in July 2021, Your Option Services Ltd was inundated with urgent requests from both commercial and domestic clients requiring our specialist Flood Restoration services.

The scale and speed of the event were unprecedented. Residents reported water levels rising from just two inches to over 1.5 feet in a matter of minutes, with almost three inches of rainfall recorded in just 90 minutes. This left little to no time for preparation, forcing households and businesses to deal immediately with the aftermath. Our team was mobilised within hours to provide structured, professional, and effective support.

Our Proven Flood Restoration Approach

Your Option Services Ltd deployed experienced flood restoration teams, supported by specialist equipment and processes, to deliver a rapid and coordinated response. Over a sustained 43-day operation, we restored more than 73 properties across London. This operation showcased not only our technical capability but also our resilience, capacity, and commitment to clients during periods of crisis.

Our work included:

• Initial Strip-Out and Waste Removal – All water-damaged furniture, flooring, cupboards, and contents were safely removed and disposed of using licensed waste carriers. Properties were stripped back to their structural core to enable proper remediation.
• Sanitisation and Decontamination – Floodwater often carries contaminants from streams, drains, and sewers. We implemented a comprehensive sanitisation process, eliminating harmful bacteria and ensuring properties were safe for reoccupation.
• Odour and Moisture Control – Industrial drying equipment and deodorisation processes were applied to accelerate drying times and remove persistent odours, reducing secondary damage such as mould growth.
• Handover for Restoration Works – Once decontaminated and stabilised, properties were ready for reinstatement works including redecoration, flooring installation, and replacement of fixtures and fittings.

Impact and Value Delivered

The residents and businesses we supported were able to return to their properties significantly faster than anticipated, minimising disruption to their daily lives and restoring a sense of normality. By acting quickly, Your Option Services Ltd not only mitigated long-term structural damage but also delivered substantial value to insurers, local authorities, and property managers through reduced repair costs and accelerated recovery times.

Why Fast Action Matters

Flood damage is progressive: the longer water remains in a property, the greater the structural, microbial, and financial consequences. Our response in July 2021 demonstrated the importance of early intervention. By mobilising resources immediately, applying structured processes, and maintaining continuous operations, we provided measurable benefits for both clients and residents, demonstrating our capability to deliver specialist restoration services under pressure.

At Your Option Services Ltd, we are committed to providing not only emergency response but also professional reassurance. Our approach ensures that properties are made safe, lives can return to normal, and long-term costs are reduced.